(01) 460 0399
Privacy Policy
At Waterhouse Tiles we guarantee our commitment to respecting and protecting your online privacy.
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This includes your need and your right to know what we do with the personal information you share with us. It also guides our company’s policies regarding the management of this data, including how the information is collected, processed, and for what purposes.
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“British Ceramic Tile”: refers to the web pages. By accessing this website you are consenting to the way information is collected and used, as described within this Privacy Policy.
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In return, British Ceramic Tile gives the commitment that we will use the personal data you provide only in ways that are compatible with the following Privacy Policy.
The Collection of Information
Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (i.e., automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or (in case of criminal activity or misuse of our information) to cooperate with law enforcement.
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We may collect information about you from your completion of our on-line forms or from any email you send to us.
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Waterhouse Tiles will collect information about you if you register to use the website.
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By creating an account on our website or placing an order on our website and agreeing to our terms & conditions and privacy policy you are opting in to receive emails from us, these emails include any communication regarding your account, orders placed and marketing messages. We send marketing emails weekly and these will update you on our new collections, exclusive promotions and tiling hints & tips, if you wish to opt out of our marketing emails please click on the unsubscribe link at the bottom of our emails.
Storage of Information
Your information will be stored on British Ceramic Tile's web server and we will keep our own backup copy. We may also store your information on paper at our offices.
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We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
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You have a statutory right to see a copy of the information we hold about you.
What We Use Your Information For
Data Sharing
We will use your information to provide you with any further details or information you request when you contact us.
If we provide an online shopping service we will use your information to fulfil your order.
We will not share your information with any other organisation except in the following circumstances.
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We will give third party providers who supply services to us (for example, as part of hardware or software maintenance) or who process information on our behalf (such as a hosting company) incidental access to your information.
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We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings.
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If we provide an online shopping service, any credit or debit card details you supply will be passed to our payment provider and your card issuer.
Cookies
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit aboutcookies.org for detailed guidance.
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The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
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This website uses cookies. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Cookies help to provide users with a good experience when browsing this Website and also allow us to improve this Website.